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Holiday Inn Singapore Orchard City Centre, An Ihg Hotel, Singapore

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From124US$ /night
Check-in
24Nov2024Select date
Check-out
25Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

11 Cavenagh Road, Singapore, Singapore, 229616

Holiday Inn Singapore Orchard City Centre is strategically located in the heart of Orchard Road, Singapore's premier shopping and entertainment district. The hotel offers a range of accommodations and dining choices, catering to leisure and business travelers alike. It features modern amenities and easy access to cultural hotspots, making it a convenient base for exploring the city.

Location

The hotel is conveniently located near the Somerset and Dhoby Ghaut MRT stations, facilitating easy movement throughout Singapore. Guests are a short distance from major attractions like Gardens by the Bay and Singapore Botanic Gardens, as well as numerous shopping venues. Changi International Airport is just a 25-minute drive away.

Rooms

The hotel comprises 324 guest rooms, each equipped with pillow selection, a 37-inch LCD TV, and complimentary Wi-Fi. Rooms include options for executive lounges that provide additional services such as evening cocktails and private check-in. Accessible rooms are available for guests with disabilities, ensuring comfort and convenience during their stay.

Eat & Drink

Guests can indulge in a variety of dining experiences, including authentic North Indian cuisine at Tandoor and local delights at Window on the Park. The hotel also offers an Afternoon High Tea featuring a curated selection of sweet and savory delicacies, making for a tasteful break in the day. For relaxation, the Lobby Lounge and Bar serves cocktails alongside light snacks.

Leisure & Business

Facilities include a rooftop swimming pool, outdoor jacuzzi, and a fully-equipped fitness center, providing guests with ample opportunities to stay active and unwind. For business needs, the hotel features ten versatile meeting rooms and two ballrooms, accommodating various events and corporate functions. Complimentary YOGOFI Pocket Wi-Fi is available for seamless connectivity.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Room
Max:
3 persons
31 m² 
Bed options:
1 King-size bed
Shower
Sauna
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Premium Twin Room Lounge Access
Max:
2 persons
31 m² 
Bed options:
2 Double beds
Shower
Sauna
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Junior King Suite
Max:
2 persons
38 m² 
Shower
Sauna
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Getting around

A list of all available modes of transport

City Centre
Singapore 1.4 km
Airports
Changi (SIN) 21.5 km
Train
Promenade MRT Station 2.5 km
Tanjong Pagar KTM Railway Station 3.4 km
Underground
Somerset400 m
Dhoby Ghaut700 m
Bus
Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

11 Cavenagh Road, Singapore, Singapore, 229616
Map view
street view
11 Cavenagh Road, Singapore, Singapore, 229616
Nearby
Shopping Area
The Centrepoint
420 m
Mall
313@Somerset
440 m
Restaurants
Window on the Park
10 m
11 Cavenagh Road Holiday Inn Singapore Orchard City Centre Level 2 Holiday Inn Park View
Wild Honey
750 m
6 Scotts Road #03-01 Scotts Square Scotts Road
Wine Connection Bar & Bistro at Cuppage Terrace
120 m
41 Cuppage Road Cuppage Terrace
Lobby Lounge & Bar
110 m
11 Cavenagh Road Holiday Inn Singapore Orchard City Centre Holiday Inn Singapore Orchard City Centre
Izakaya Nijumaru
150 m
5 Koek Road Cuppage Plaza
Kazu Sumiyaki
160 m
5 Koek Road Cuppage Plaza
Marui Sushi
150 m
5 Koek Road Cuppage Plaza #04-01 Cuppage Plaza
Trattoria 33
140 m
33 Cuppage Road Cuppage Terrace
Izakaya Shinjuku
170 m
5 Koek Road Cuppage Plaza #01-01 Cuppage Plaza

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Good variety in dining
Strong paint smell in rooms
Limited dining options for some
7.6/10
Very good
Rooms
7.3
Location
8.4
Service
8.2
Dining
7.1
Guest reviews
7.6/10
based on 11 reviews
4.5/5 based on 4022 reviews
8.2
8.2/10based on 2344 reviews
#49 of 324 hotels in Singapore based on Tripadvisor
Stephen
United Kingdom, April  2024
7.6/10

The hotel is perfectly sized for a family with good facilities, but the rooms smelled strongly of paint. The service was a mix of untrained staff at times but kind gestures like storing luggage. The location is fantastic near shopping malls and Orchard Road, though the dining experience had limitations for certain dietary restrictions.

Rooms
7.0
The rooms were well-proportioned, neat, and a good size for a family, but they smelled strongly of paint.
Service
6.0
There were familiar faces like Gibson, but some staff seemed ill-trained and treated guests as a burden. Kind gesture to store luggage.
Location
9.0
The location is awesome, near shopping malls, restaurants, and Orchard Road, allowing easy access to everything.
Dining
8.0
The dining options were good with variety, but not suitable for certain dietary restrictions.
Facilities
8.0
Great location
Strong paint smell in rooms
Oscar
United Kingdom, February  2024
8.2/10

My stay at the hotel was fantastic! The rooms were spacious and beautiful with 2 doubles, on the 7th floor, equipped with a small fridge and safe. Although there was an issue with cleanliness, it was quickly resolved, and I enjoyed her delicious Singapore Slings. The rooftop pool was convenient to access.

Rooms
8.0
The rooms were spacious and beautiful, with helpful amenities like a small fridge and safe. However, cleanliness could be improved.
Service
7.0
The service was friendly and attentive, especially when providing directions and assistance. Some staff members were overly chatty at times.
Location
9.0
The hotel's location was excellent, close to malls, restaurants, and public transportation like the MRT. However, there was occasional noise from nightlife venues nearby.
Dining
9.0
The dining experience was really a treat with a wide range of delicious Indian and Continental dishes. The breakfast buffet was excellent with attentive staff.
Facilities
8.0
The hotel offers various facilities like room service, car hire, and laundry. The rooftop pool was a highlight of the stay.
beautiful rooms
cleanliness issue
Roy
United Kingdom, February  2024
8.6/10

During our 3-day stay, the hotel showcased fantastic rooms with 2 double beds in a handy location for shopping and food, although they are old but still clean. The service was warm and friendly, granting us an extension for checkout time, which allowed our youngest one an extra nap—a greatly appreciated gesture for my birthday. The location was spotless, near MRT and Orchard Rd, making it very convenient for tourism. Dining was exceptional, featuring a great dinner selection, with the staff being the friendliest I have ever come across. The hotel provided great value for money overall.

Rooms
8.0
The rooms were clean and comfortable, offering 2 double beds in a handy location for shopping and food.
Service
9.0
The service was warm and friendly, going above and beyond to make our stay enjoyable.
Location
9.0
The location was convenient, near MRT and Orchard Rd, making it an excellent choice for tourists.
Dining
9.0
Dining was great, with an exceptional dinner selection and the friendliest staff encountered in a hotel.
Facilities
8.0
The hotel features great facilities that enhance the overall guest experience.
James
United States, January  2024
8.0/10

My stay at the hotel was a mix of great experiences and some minor drawbacks. The location was fantastic, close to the mall and public transport, but there was some noise from a nearby nightclub. The rooms were perfect for our family of 4, with all the essential amenities, but the decor felt a bit tired with peeling wallpaper. The service was top-notch and the staff went above and beyond, especially at the club level. The dining options were varied, although not as extensive as in some other similar hotels.

Rooms
8.0
The rooms were perfect for our family of 4, well-designed, and had all the usual amenities, but the wallpaper was peeling off, affecting the overall appearance.
Service
9.0
The service was outstanding, with staff going above and beyond to ensure a pleasant stay, which influenced my 3-star rating positively.
Location
8.0
The location was great, close to the mall and the MRT, making it convenient to explore the city easily. However, there was some noise from a local nightclub affecting the overall experience.
Dining
7.0
The dining experience was superb with a wide variety of cuisines, though it didn't quite match up to the level of some other 4-star hotels in Asia.
Facilities
The hotel offered a range of facilities that catered to our needs, making our stay comfortable and convenient.
Sidney
United Kingdom, January  2024
8.2/10

The hotel offers an excellent location near Orchard Road, with great shopping and food options. The rooms are in need of refurbishing due to the outdated design, but they are still a good choice with many additional extras. The friendly staff and convenient public transport services make for a pleasant stay.

Rooms
8.0
The rooms could use a refurbishment due to the outdated design.
Service
9.0
The service was fast and efficient, and the staff, particularly Helena, were welcoming and attentive.
Location
9.0
The hotel is ideally located near Orchard Road, offering easy access to shops, restaurants, and public transportation.
Dining
7.0
The dining options started early and offered a variety of choices, though they could enhance the offerings for a more luxurious experience.
Facilities
8.0
The hotel offers car hire, laundry services, valet parking, and more to enhance the stay.
Friendly Staff
Outdated Rooms
Willard
United States, December  2023
7.6/10

The hotel is a great place to stay in Singapore with family, although it is currently under some renovation works. The manager at breakfast was so cooperative. However, there is a very strong odor of poor cleanliness, and a refurbishment is required, especially if kids are around. The rooms provide a view of the main road with some show plant.

Rooms
7.0
The rooms are big and nice, ideal for a family stay.
Service
9.0
The staff are very cooperative and friendly, providing excellent service. I particularly loved the lady singing in the lobby in the evening. They even provided toothbrushes and bath packets for kids, which was very thoughtful.
Location
8.0
The location is central and convenient, being on Orchard Road with lots of food outlets nearby. It's close to 2 MRT stations and all the shopping centers and food halls. However, the facilities are too old and need renovations.
Dining
6.0
The dining experience could be improved from my point of view. The breakfast served until 11:00 am is convenient for late risers, but the menu options were limited and expensive. However, the pizza was exceptional.
Facilities
Some facilities require refurbishment due to the ongoing renovation works. The hotel should address the strong odor of poor cleanliness to enhance the guest experience.
Charles
United Kingdom, November  2023
7.8/10

The hotel offers spacious rooms with good amenities, making it an excellent choice with many add-on extras. However, some rooms had ants, and construction noise was noticeable on the floor above, making it challenging for families of 2 Adults & 2 Children.

Rooms
8.0
The rooms are spacious with good amenities.
Service
9.0
The service is very professional and friendly, with staff willing to assist and compensate for any inconveniences. They have a genuine desire to ensure a great stay.
Location
7.0
The hotel's location is quite ideal for both business and leisure travelers, within walking distance to various places and easily accessible to MRT stations and shopping areas. However, it is further down from Orchard Road.
Dining
7.0
The dining experience offers a good variety catering to different traveler preferences, although the dining area is small for the size of the hotel.
Facilities
8.0
The hotel provides a range of facilities from room service to tours/ticket assistance, ensuring a comfortable stay. However, the dining area is small for the hotel's capacity.
friendly staff
small dining area
James
United Kingdom, October  2023
8.6/10

The hotel is located in an awesome spot, just walking distance from famous malls like 313 Somerset, with clean and comfortable rooms. The cooperative staff and knowledgeable concierge service were highlights, but the pillows were uncomfortable, affecting my sleep quality. The substantial buffet breakfast offered added value to the stay.

Rooms
8.0
The rooms were really clean and comfortable.
Service
9.0
The staff was amazing, friendly, professional, and efficient. They even allowed me to check in early by 11 am due to my early flight arrival.
Location
10.0
The hotel is conveniently located near several shopping malls and right off Orchard Road, which is excellent for shopping and dining. It's a perfect spot near Somerset MRT and restaurants.
Dining
7.0
The dining options catered to both Western and local cuisines, but there could be more variety, especially for dinner.
Facilities
The hotel is well-decorated with modern equipment and offers services like room service, car hire, dry cleaning, and valet parking.
Kathleen
United States, October  2023
8.8/10

My stay at the hotel was fantastic! The rooms were spacious and had two double beds, making it perfect for a family vacation. I loved all the extra add-ons that came with the room, like the good-sized working desk, sofa with footrest, and cozy sitting area by the window. The service was impeccable, with the staff being very welcoming and always ready to assist. The location was great, just a stone's throw away from the major shopping centers on Orchard Road. The dining options were excellent, catering to a variety of tastes, though it could be slightly more elaborate for a 5-star hotel.

Rooms
9.0
The rooms were an excellent choice with many add-on extras and a perfect setup for families.
Service
8.0
The staff was reasonably friendly and always very helpful.
Location
9.0
The hotel's location was fantastic, right on a major MRT line with easy access to taxis and great restaurants and bars nearby.
Dining
9.0
The dining experience was excellent, catering to almost all tastes and consistently high quality.
Facilities
9.0
The facilities were top-notch and offered everything I needed for a comfortable stay.
Alex
United Kingdom, October  2023
6.2/10

The hotel is conveniently located near MRT Somerset Station, shopping malls, and restaurants. The rooms are in dire need of renovation but were made more comfortable with the addition of an extra bed for three people. The service is exceptionally friendly and accommodating despite some cleanliness issues at times. The dining options are limited and not worth the high cost. Overall, it's a convenient but outdated choice for a stay.

Rooms
5.0
The rooms are in need of dire renovation and not big enough for three people.
Service
8.0
The service is very friendly and accommodating.
Location
8.0
Convenient location near MRT station and various amenities.
Dining
5.0
Limited dining choices with high prices.
Facilities
6.0
Facilities need updating.
Stanley
United Kingdom, May  2023
5.6/10

The hotel was located at the corner of level 8, the highest floor, making the stay uncomfortably cold and humid for everyone. The service was courteous overall, but there were instances that were not up to standard. The location was great with easy access to transportation and dining options, but the air conditioning was not ideal. The dining experience was relatively basic, and some western dishes were not well-made. The facilities were average.

Rooms
5.0
The room on the highest floor was really uncomfortable due to humidity, indoor climate, and smell.
Service
7.0
The service staff were courteous, but there were some lapses in quality.
Location
6.0
The hotel's proximity to transport options and dining places was great, but the indoor climate was uncomfortable.
Dining
5.0
The dining experience was relatively basic with some inconsistencies in the food quality.
Facilities
6.0
The facilities were average in terms of quality.
Great location proximity
Uncomfortable indoor climate
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Rooms and Guests2 Guests, 1 Room